Refund policy
We want you to love your purchase.
Returns
You may request a return within 14 days of receiving your item.
To be eligible:
- Item must be unused
- In original packaging
- In the same condition as received
Non-Returnable Items
We do not accept returns for:
- Used items
- Damaged due to misuse
- Clearance items
Refund Process
Once your return is received and inspected:
- Refund will be issued to original payment method
- Processing time: 5–10 business days
Damaged or Defective Items
If your item arrives damaged, please contact us within 48 hours with photos.
We will offer:
- Replacement
OR - Full refund
Return Shipping
Customers are responsible for return shipping unless the item is defective.
Contact:
royalmora.com contact us